IER recognises that customer requirements vary enormously.
We look to tailor our support to suit the specific requirements of your business – whether it be a one-off purchase of training or tools through to an on-going relationship managing the IR/ER implications of a specific project or change activity.
Line Leader Training
Critical to every successful ER/IR strategy is the skill, competence and confidence of the line leadership to execute the plans. They represent the daily interaction point with the workforce. How they respond to daily issues, manage conflict and communication is critical to establishing trust.
Trust and integrity need to be the foundations upon which ER and IR strategies are built. In reality line leaders often have a challenging role – having to manage upwards and downwards in the organisation and occasionally having to implement business decision which in some cases have not fully taken account of the workforce’s concerns or views.
Training and supporting line leaders in properly understanding positive ER/ IR is a vital way of ensuring that your organisation is acting in a coordinated and efficient manner.
Line Leader offering
- Line Leader ‘will/skill’ assessment and training
- Understanding the importance of the staff model in driving employee engagement
- Awareness training: The line Leaders role and impact on successful IR/ER
- Using leadership diagnostic tools in the workplace
Contractor Industrial Relations
Anyone who has worked on large projects or experienced contractor IR issues will tell you that it is has some specific and specialised industrial relations challenges. The dynamics are different.
Managing and controlling IR on a large site, often involving numerous contractors, can be complicated. Understanding the implications and winning the confidence of those organisations is essential to developing a successful site IR strategy and ultimately key to delivering projects on time/cost to the right quality.
Contractor Industrial Relations offering
- Building IR requirements into construction contracts.
- Understanding what processes and structure needing to be in place to control and manage IR issues.
- Understanding and utilising diagnostic tools where IR/ER issues are a possibility.
- Understanding the implications of Human Rights legislation on contractor IR projects.
Purchasing the tools and training modules
Focused Training Courses
We have an extensive list of focused training courses as well as specific analytical/assessment tools. Both the training courses and analytical tools can be purchased from IER Solutions and used at your discretion – enabling your company to build on-going in-house ER/IR expertise across it’s line management and HR teams.
This works especially well if you feel you have the in-house expertise but need help to address a specific issue/problem.
Should you feel that the in-house expertise needs refreshing or some development then IER Solutions can provide the line leader training.
Alternatively you may wish to use IER Solutions to train your HR team allowing them to undertake the wider business/line training. We can be flexible to your requirements.
Specific once-off consultancy or on-going specialist support
If required IER Solutions can provide on-going consultancy support during a specific change activity.
This is particularly valuable if you feel that an external view would compliment the in-house expertise in gaining the support, confidence and commitment of the business leaders to the plan.